About Journey

Journey is a team of digital specialists based in Auckland, London, and the Philippines. We love what we do, and we do it well. We look after each other and have fun together.

We create customer experiences that build loyalty, drive sales, and deliver insight. Through a blend of consulting, design, and development, we create websites, mobile apps, and software for national and international clients. Our goal is to make Journey the place where you can do the best work of your career and enjoy yourself at the same time.

What's the role about?

Journey’s Marketing Manager is a key role. You will be responsible for growing our business globally. You’ll have a couple of great supplier relationships to support you, and an integrated sales team united in landing new business. You’ll have a great content engine – journey-digital.com – and a formidable international reputation (Journey has won eight international design awards, across Australia, USA, and Europe, in 2022).

Level: Senior.
Location: Auckland office.
Flexible working (up to two days working from home).
Permanent, full-time.

About you

Core responsibilities:

  • Core responsibilities:
  • Growth and fame.
  • Inbound lead generation: creating and refining marketing activity to support inbound new business enquiries.
  • Outbound lead generation: creating and refining the outbound new business acquisition process, including account-based marketing.
  • Executing and building on Journey’s FY23 marketing strategy.
  • Content distribution on owned channels.
  • Content production: self-generated copywriting (especially articles), and co-ordination of video, graphic and other written content.
  • External communications, PR, brand.
  • Client-facing events and third-party events.
  • Award submissions: managing the award programme to win international awards for Journey.
  • Ensure Journey is top-of-mind when a future or current customer is ready to buy the products and services we sell; and that employees want to work for us.
  • Journey reach + awareness: building a brand and digital asset (website) that has high page view traffic and SEO / SERP (e.g. domain ranking, keyword searches, Google front pages on key pages).
  • Journey brand reputation: the perception of Journey in the market for core customers and potential employees.
  • CRM health.
  • Marketing budget.

Metrics (how you know you’ve had an impact):

  • Number of qualified inbound leads generated.
  • Depending on strategic context requirements we might measure deal acceleration (how long sales take to convert).
  • Page views and associated metrics.
  • SEO and SERP metrics.

Secondary responsibilities when required:

  • Paid consultation with clients.
  • Collaborating with sales to win or attract business.

Key relationships for this role are:

  • Internal staff

What you’ll get

  • Competitive $$
  • Work with top-level national and international clients.
  • A team that works hard, has fun and loves a challenge.
  • Be surrounded by some of the best digital minds in the business.
  • The chance to do some of the best work of your career…
  • …and drink great coffee!

Important notes

  • To be considered for this role you must have a valid work visa/working rights for New Zealand, and are currently located in New Zealand.
  • If you have any questions, please contact Sarah Ritchie, People & Culture Manager, jobs@journey-digital.com.

Marketing Manager

Department:
Operations
Level:
Experienced Intermediate or Senior
Apply here

Our Core Values

What we
believe

At Journey, our company values are extremely important to us. They underpin the way we conduct ourselves as individuals and as a team, and the way we do business

Learn Why

Learning and knowing the core purpose of everything we do, from our client’s customers, their business, through to all our individual tasks to achieve the goal.

Be Prepared

Be prepared in everything we do. Respect our clients and each other by preparing before meetings, briefings and communications.

Never Settle

A constant striving to increase the quality of the work we do, the results we achieve for our clients and the customer journey.

Be a Radiator

Exude positive energy, even in the face of massive challenges. Be the contagious, inspirational leader – in your own style.

Join the team and start
your Journey now!

Apply here

What we do

Whether you are creating something new, want to improve an existing product or just have an idea you want to test our team of experts will deliver a product that people want and love.

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