Clever Clients: VINZ

VINZ are one of the largest vehicle inspections experts in New Zealand - providing fast, efficient and reliable vehicle inspections and certification.

VINZ engaged Journey to design and develop an end-to-end cloud software solution that would be at the heart of their business operations and client reporting. The challenge was to replace all paper processes and records with a solution that can be used by all key functions in the business.

Vehicle inspectors work in a challenging environment, moving inside and outside, underneath and on top of vehicles. If we were going to replace a decades old paper system it had to be fit for purpose and designed for their world. Through a series of on-sight interviews and observation sessions Journey's UX team developed a user interface and tablet combination that would work in these conditions. We designed it to be robust, simple and supported by physically strong tablet connect to a chest plate. This enabled inspectors to access their device easily even if they were underneath a vehicle.

The Results?

  • Increased traceability
  • Data Regulation compliance
  • Real-time visibility for VINZ and their clients
  • Increased operational efficiency / capacity

“The eInspection product has been performing really well since go-live. Journey have a wealth of technical and creative experience in providing digital solutions allowing seamless user adoption with simple and responsive UX design. Journey have consistently delivered in all aspects of our project development with a highly valued customer centric approach” - Brian Stone, General Manager Commercial.